Privacy Policy

Effective date: October 20, 2026

Synergy Intermedia ("Synergy Intermedia," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit / (the "Website"), contact us, request a consultation, or otherwise interact with us online.

By using the Website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the Website.

Who we are

The Website is operated by Synergy Intermedia. Our listed business location is Arlington Heights, Illinois 60004, United States. You can contact us at 224-475-1733 or by using the contact information in Section 13 below.

Personal information we collect

The information we collect depends on how you use the Website.

Information you provide to us

When you submit the contact form, request a consultation, or communicate with us, we may collect:

• First name and last name;
• Email address;
• Company name;
• Website address;
• The contents of your message or request; and
• Any other information you choose to provide.

Please do not submit sensitive personal information, financial account information, Social Security numbers, health information, account passwords, or other confidential information through the Website contact form.

Information collected automatically

When you visit the Website, we or service providers acting on our behalf may automatically collect certain technical and usage information, such as your IP address, browser type, device type, operating system, referring website, pages viewed, links clicked, dates and times of visits, and approximate location derived from your IP address.

We may collect this information through server logs, cookies, pixels, tags, scripts, and similar technologies. See Section 6 for more information about cookies and similar technologies.

Information from other sources

We may receive information about you from service providers, advertising or analytics partners, publicly available sources, professional networks, or referrals. We will use information obtained from other sources in accordance with this Privacy Policy and applicable law.

How we use personal information

We may use personal information to:

• Respond to inquiries and provide requested information;
• Schedule, evaluate, and manage consultations or prospective business relationships;
• Provide, improve, personalize, and administer our services;
• Communicate with you about our services, content, events, or updates;
• Send marketing communications where permitted by law and subject to your choices;
• Understand Website usage, measure campaign performance, and improve our content and marketing;
• Detect, investigate, and prevent fraud, abuse, security incidents, and other harmful or unlawful activity;
• Maintain the security, availability, and functionality of the Website;
• Comply with legal obligations, enforce our agreements, and protect our rights; and
• Carry out other purposes disclosed at the time information is collected or with your consent.

Legal bases for processing

If applicable law requires a legal basis for processing, we may process personal information because:

• It is necessary to respond to your request or take steps at your direction before entering into a contract;
• We have a legitimate business interest, such as operating, securing, and improving the Website and our services;
• You have given consent; or
• Processing is necessary to comply with a legal obligation.

Where we rely on consent, you may withdraw consent at any time. Withdrawal does not affect processing that occurred before withdrawal.

How we disclose personal information

We may disclose personal information to the following categories of recipients:

• Service providers that host the Website, process forms, provide email, scheduling, analytics, security, customer relationship management, advertising, or other business-support services;
• Professional advisers, such as attorneys, accountants, insurers, and auditors;
• Business partners or contractors involved in delivering requested services, where appropriate and permitted;
• Government authorities, courts, regulators, or other parties when required by law or when reasonably necessary to protect rights, safety, or property; and
• A successor entity, buyer, or other parties involved in a merger, acquisition, financing, reorganization, or sale of all or part of our business.

We do not sell personal information for money. Before publishing this Policy, we will confirm whether any analytics, advertising, retargeting, social-media, or similar tools used on the Website constitute a "sale" or "sharing" under applicable privacy law and update this Policy if necessary.

Cookies and similar technologies

The Website may use cookies and similar technologies to keep the Website functioning, remember preferences, understand traffic and usage, measure marketing performance, and support advertising or embedded features.

Cookies may be:

• Strictly necessary cookies, which support core Website functions;
• Analytics cookies, which help us understand how visitors use the Website; and
• Advertising or functionality cookies, which may support campaign measurement, personalized content, or third-party features.

You can control cookies through your browser settings. Blocking or deleting cookies may affect some Website functions. If the Website uses a consent-management tool, your available choices will also be presented through that tool.

Before publishing, the Website owner should verify the actual cookie categories, cookie names, retention periods, analytics providers, advertising providers, and any consent banner settings.

Marketing communications

We may send service-related communications, such as responses to inquiries, appointment information, or administrative notices. Where permitted by law, we may also send marketing communications about our services or content.

You may opt out of marketing emails by using the unsubscribe link in the message or by contacting us at the address in Section 13. Even if you opt out of marketing messages, we may continue to send non-promotional communications relating to an inquiry, consultation, transaction, or ongoing business relationship.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and protect our rights.

Retention periods vary based on the type of information, why it was collected, our ongoing relationship with you, legal requirements, and operational needs. When information is no longer needed, we will delete it, anonymize it, or securely dispose of it where reasonably practicable.

Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your privacy rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate or incomplete personal information;
• Request deletion of personal information;
• Request a copy of personal information in a portable format;
• Opt out of certain processing, including targeted advertising, sale, or sharing where applicable;
• Withdraw consent where processing is based on consent; and
• Appeal a decision we make regarding a privacy-rights request.

To submit a request, contact us using Section 13. We may need to verify your identity before completing a request. We will not discriminate against you for exercising privacy rights available to you under law.

If you are located in a jurisdiction that provides additional rights, those rights may apply to you. For example, California residents may have rights under the California Consumer Privacy Act, as amended, and Illinois residents may have rights under applicable Illinois privacy laws. The exact rights and applicable exemptions depend on the circumstances.

If you are dissatisfied with our response, you may contact the applicable data-protection or consumer-protection authority in your jurisdiction, where that right is available.

Children’s privacy

The Website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

Third-party websites and services

The Website may contain links to third-party websites, social-media platforms, scheduling tools, advertising platforms, or other services. We do not control and are not responsible for the privacy practices, security, or content of third parties. We encourage you to review the privacy policies of any third-party service you visit or use.

Contact us

If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:

Synergy Intermedia
Arlington Heights, IL 60004
Phone: 224-475-1733
Email: [Insert privacy contact email]

You may also use the contact form at /contact/.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the Effective date above. Your continued use of the Website after the revised Policy is posted means that you acknowledge the updated Policy.