Website Accessibility Statement

Effective date: October 20, 2026

Synergy Intermedia is committed to making / accessible and usable by as many people as possible, including people who use assistive technologies.

We work to improve the Website’s accessibility and usability over time. Our goal is to support the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, where reasonably practicable, while recognizing that some content, features, and third-party services may not yet fully conform to every guideline.

Accessibility features and practices

We aim to provide a Website that supports users by:

• Using meaningful headings, labels, and page structure;
• Providing text alternatives for meaningful images where appropriate;
• Supporting keyboard navigation for interactive functions;
• Maintaining readable text, clear links, and sufficient visual contrast where practicable;
• Avoiding unnecessary flashing or rapidly changing content;
• Using descriptive page titles and link text;
• Making forms and required fields as clear as reasonably possible; and
• Testing and improving the Website as content, technology, and accessibility guidance evolve.

Ongoing improvement

Accessibility is an ongoing effort. We periodically review the Website and may use a combination of manual review, automated tools, keyboard testing, and testing with common browsers and assistive technologies.

Some pages, documents, embedded content, or third-party tools may be supplied by external providers or may require additional work. We may not be able to control the accessibility of third-party content, platforms, or websites linked from the Website. When we identify an accessibility issue, we will assess it and seek a reasonable way to improve access or provide an alternative.

Feedback and assistance

If you have difficulty using any part of the Website, please let us know. Your feedback helps us identify barriers and improve the experience.

When contacting us, please tell us:

• The page or feature you were trying to use;
• What difficulty you experienced;
• The browser, device, and assistive technology you were using, if known; and
• The type of assistance or alternative format you need.

You can contact us at:

Synergy Intermedia
Arlington Heights, IL 60004
Phone: 224-475-1733
Email: [Insert accessibility contact email]

You may also use the contact form at /contact/.

We will make reasonable efforts to respond to accessibility feedback and requests for assistance as soon as practicable. Please do not include passwords, Social Security numbers, financial account details, health information, or other sensitive personal information in a Website accessibility request.

Alternative access

If a page, document, or feature is not accessible to you, contact us and describe the information or service you are trying to access. We will work with you to provide the information in an alternative format or identify another reasonable way to help, where practicable.

Third-party content

The Website may include links to or integrations with third-party websites, social-media platforms, video players, scheduling tools, analytics services, advertising platforms, or other content. We do not control the accessibility of third-party services, but we welcome reports about barriers encountered through links or integrations presented on our Website.

Changes to this statement

We may update this statement as our accessibility practices, Website, and legal or technical requirements change. We will post the revised version on this page and update the Effective date above.